(Updated for GDPR)
1. Who Collects Your Information on Our Service?
We do. Except as otherwise provided herein, under the GDPR Theorem is what is known as the “Controller” of the Personal Data that you provide to us. We collect information from you on the Service, and we are responsible for the protection of your information.
2. What Information Does Theorem Collect?
A. Requested Information. During onboarding as a user of the Service, we may request specific PII about you in order to add you as a user, add you to our email list, facilitate your payments for Service, or fulfill your requests for services or information. You may choose not to provide your PII, but then you might not be able to take advantage of some of the features of our Service. We only collect basic Personal Data about you that does not include any special categories of Personal Data as defined in the GDPR. The types of PII that we collect and save include:
Contact and account information, such as name, mailing address, email address, phone number, and username; and
Technical information collected in our logs and via cookies. Such information may include standard web log entries that contain your device identifiers and information, operating system information, clickstream data, IP address, previous page URL, referring page URL and timestamps.
B. Aggregate Information. We may also collect anonymous, non-identifying and aggregate information such as the type of browser you are using, the type of operating system you are using, the date and time of any request, language preference, referring site, and the domain name of your Internet service provider.
C. Financial Information. We do not collect financial information from you on the Service. However, where we need information in our Service for payments, we use third-party service providers to process payments for the Service and they do collect financial information, such as credit card number, name, CVV code or date of expiration, from you on the Service.
D. User Content. We may collect information that you upload or otherwise submit to the Service as User Content. We collect User Content only if, and to the extent that, you upload or otherwise submit it to the Service. User Content shall only contain your PII to the extent that you, or another User authorized by you, include such PII in such User Content.
3. Why Is My Information Being Collected?
We need to collect your PII so that we can respond to your requests for information or to be added to our email lists, and to process your requests to access, and make payment for, the Service(s). We also collect aggregate information to help us better design the Service. We collect log information for monitoring purposes to help us to diagnose problems with our servers, administer the Service, calculate usage levels, and otherwise provide services to you.
We collect User Content for purposes of providing the Services and to anonymize and use as described herein.
Further details on our legal basis for collecting and processing your PII is included in Section 10.
4. How Do We Use the PII We Collect?
A. We only process and use PII in compliance with GDPR requirements.
B. We use the PII you provide for the purposes for which you have submitted it including:
Responding to Your Inquiries and Fulfilling Your Requests. We may use your PII to respond to your inquiries and to fulfill your requests for information.
Creating and Maintaining Your User Account. We use your PII to create and maintain an account for you to allow you to purchase and use the Service.
Subscribing to the Service. We may use your PII to add your subscriptions to our Service.
Paying for the Service. Although it may appear that the Service collects financial information, your information is collected and processed through a third-party service provider. We do not process or store your financial information, including credit card or other payment method information.
Communicating with You About Our Services. We may use your PII to send you information about new services and other items that may be of interest to you.
C. We may use anonymous information that we collect to improve the design and content of our Service, and to enable us to personalize your internet experience. We also may use this information in the aggregate to analyze how our Site is used, as well as to offer you programs or services.
D. We may use your User Content to provide certain functionalities of the Service, as directed by you. We may also anonymize your User Content and use it for purposes of improving the design and content of our Service, analyzing how the Service is used, and performing analytics and benchmarking, and for general business purposes.
5. Do We Share Your PII?
We will not share your PII except: (a) for the purposes for which you provided it; (b) with your consent; (c) as may be required by law or as we think necessary to protect our organization or others from injury (e.g., in response to a court order or subpoena, in response to a law enforcement agency request, or when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another); or (d) with persons or organizations with whom we contract to perform services for us, including the performance, or development of, aspects of the Service and other internal operations or business activities. We may also share aggregate information with others, including affiliated and non-affiliated organizations. Finally, we may transfer your PII to our successor-in-interest in the event of an acquisition, sale, merger or bankruptcy.
We may share your User Content with other Users via the Service, as directed by you. We may use and share anonymized User Content for purposes of improving the design and content of our Service, analyzing how the Service is used, performing analytics and benchmarking, and for general business purposes.
6. How Can You Access and Control Your Information?
After becoming a user of the Service, you may view, revise or edit certain personal information associated
with you by logging into the Service, or by sending an email to .
For instructions on how you can further access your personal information that we have collected, or how to correct errors in such information, please send an email to . We will also promptly stop processing your information and remove it from our servers and database at any time upon your e-mail request, where required by law. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access, making corrections or removing your information.
7. How We Store and Protect Your Information
A. After receiving your PII, we will store it on our servers for future use. We have physical, electronic, and managerial procedures in place to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect. Unfortunately, no data transmission over the internet or data storage solution can ever be completely secure. As a result, although we take industry-standard steps to protect your information (e.g., strong encryption), we cannot ensure or warrant the security of any information you transmit to or receive from us or that we store on our or our service providers' systems.
B. If you are accessing the Service from outside of the USA, you understand that your connection will be through and to servers located in the USA, and the information you provide will be securely stored in our servers and internal systems located within the USA.
C. We store your PII until the earlier of (i) your PII is no longer necessary for the purposes for which it was being processed; (ii) we delete your PII in accordance with our data retention decisions as well as retention and other internal policies; or (iii) you request us to remove it from our servers, except in cases where we have the legal authority to maintain that information and elect to retain such information. We store our logs and other technical records indefinitely.
A. To enhance your online experience with us, our web pages may use "cookies." Cookies are text files that our web server may place on your hard disk to store your preferences. Cookies, by themselves, do not tell us your email address or other PII unless you choose to provide this information to us. Once you choose to provide PII, however, this information may be linked to the data stored in the cookie. Certain features of the Services may not function properly without the aid of cookies.
B. Theorem or our service providers may also use "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") in connection with some Theorem Site pages and HTML-formatted email messages for purposes of, among other things, compiling aggregate statistics about website usage and response rates. A Pixel Tag is an electronic image, often a single pixel (1x1), that is ordinarily not visible to website visitors and may be associated with cookies on visitors’ hard drives. Pixel Tags allow us and our service providers to count users who have visited certain pages of the Theorem Site, to deliver customized services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can inform the sender of the email whether and when the email has been opened.
C. As you use the internet, you leave a trail of electronic information at each website you visit. This information, which is sometimes referred to as "clickstream data”, can be collected and stored by a website's server. Clickstream data can reveal the type of computer and browsing software you use and the address of the website from which you linked to the Theorem Site. We may use clickstream data as a form of non-personally identifiable information to determine how much time visitors spend on each page of our Site, how visitors navigate through the Site, and how we may tailor our web pages to better meet the needs of visitors. We will only use this information to improve our Site.
D. Do Not Track. At present, the Site does not specifically respond to browser do-not-track signals.
9. Collection of Information by Others
Our Terms of Service document identifies certain third-party websites to which we may provide links, and that you may access through our Site. Please check the privacy policies of these other websites to learn how they collect, use, store and share information that you may submit to them or that they collect.
10. Our Legal Basis for Processing Your PII
Data protection laws require us to explain to you our legal basis for processing your PII. Most commonly,
we will use your PII under the following legal bases:
A. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
B. Where we need to perform the contract, we are about to enter into or have entered into with you. For example, any Terms of Service entered into between us and you.
C. Where we need to comply with a legal obligation.
D. Where we have obtained your consent to process your PII.
11. Data Subject Rights
If you are a data subject as defined under the GDPR, you have eight rights. These are:
A. The right to be informed. This is your right to be informed about what they are processing, why, and who else the data may be passed to.
The right of access. This is your right to see what data about you is held by us.
The right to rectification. This is the right to have your data corrected or amended if what is held is incorrect in some way.
B. The right to erasure. This is the right to have your personal data to be deleted in the event that such data is no longer required for the purposes it was collected for, your consent for the processing of the data is withdrawn, or the data is being unlawfully processed.
C. The right to restrict processing. This is the right to ask for a temporary halt to processing of your personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
D. The right to data portability. This is the right to ask for your personal data to be provided to you in a structured, commonly used, and machine-readable format.
E. The right to object. This is the right to object to further processing your personal data if such processing is inconsistent with the primary purposes for which it was collected.
F. Rights in relation to automated decision making and profiling. This is the right to not be subject to a decision based solely on automated processing. The Service does not engage in automated decision making and profiling.
12. Children and Young People’s Information
We do not knowingly collect any information from any minors, and we comply with all applicable privacy laws including the GDPR, USA Children's Online Privacy Protection Act (“COPPA”) and associated Federal Trade Commission (“FTC”) rules for collecting personal information from minors. Please see the FTC's website () for more information. If you have concerns about this Site, wish to find out if your child has accessed our services, or wish to remove your child's personal information from our servers, please contact us at . Our Site will not knowingly accept personal information from anyone under 13 years old in violation of applicable laws, without the consent of a parent or guardian. In the event that we discover that a child under the age of 13 has provided PII to us, we will make efforts to delete the child’s information in accordance with the COPPA. If you believe that your child under 13 has gained access to our Site without your permission, please contact us at .
13. California Privacy Rights
California law allows California residents to request information regarding our disclosures in the prior calendar year, if any, of their personal information to third parties. To make such a request, please contact us at with "Request for Privacy Information" in the subject line. Please include enough detail for us to locate your file; at a minimum, your name, email, and username, if any. We will attempt to provide you with the requested information within thirty (30) days of receipt. We reserve our right not to respond to requests sent more than once in a calendar year, or requests submitted to an address other than the one posted in this notice. Please note that this law does not cover all information sharing. Our disclosure only includes information covered by the law.
14. Changes to this Policy
15. Our Contact Information