vtenext
vtenext is an open-source customer relationship management system that combines the usual tools and functionalities found in a CRM software with those of a BPM software.
It enhances how businesses,along with their departments or teams, engage with prospects and customers.
vtenext allows you to efficiently collect all important information about your prospects and customers and organize them in one place. You can analyze these pieces of information to come up with strategic and targeted marketing, sales, and customer service strategies.
This CRM system also provides you with statistics and reports that help you gain insights into the performance and outcomes of such activities.
As a hybrid CRM system, vtenext is built with a BPM engine that enables you to design and implement transparent, automated, and repeatable business processes.
You can instantly execute processes related to marketing, sales, and customer service with the right objectives, logic, and resources.
vtenext, moreover, offers a mobile app where your employees can easily access information, communicate with each other, and perform operations and tasks associated with prospects and customers.