tymeshift

Built exclusively for Zendesk, tymeshift is obsessed with making workforce management simpler. WFM has been around for ages but it is still a complex industry. It doesn't have to be. Our tools automate time-consuming processes like forecasting, scheduling, and data management so you can spend your time being more productive and engaged. Plus, your agents will be able to complete daily activities and see their schedules straight in Zendesk, taking the extra work out of workforce management.