Trainn is a Customer Education platform for SaaS companies of all sizes to onboard and train customers, at scale, using product training & how-to videos, feature walkthroughs, and a dedicated customer training Academy.

We believe that happy customers aren’t born; they are trained. Customer Education is the sure-shot way to drive product adoption, retention, advocacy, and sustainable revenue growth.

The Trainn platform comprises:

A complete video tool kit to create, edit and share a variety of product videos
A zero-code Academy builder with an in-built Video Authoring toolkit and course builder
Video analytics to track video engagement, viewer behaviors, and learners' progress
Integrations to connect your video insights to CRM apps and 1000s more through Zapier

What sets Trainn apart?

Trainn is the only platform built for video-led customer education One place to create videos, edit, embed across channels and track performance Support for omnichannel video distribution Zero-code Academy builder

Features of Trainn Video Tool-kit

Chrome extension: Turn the Chrome plugin on, walk through your screen, and let Trainn capture your step-by-step actions into a perfect video.

Create product walkthroughs
Create how-to videos for your knowledge base and help center
Create instant screen records
Create training courses for Customer Academy

Slide-by-Slide Video Editor:

Automatically turn your script into voice overs
Add voice-overs and subtitles in different languages
Use text and shapes
Add spotlights to highlight sections
Blur sections you want to hide
Customize videos with your brand logo, color, theme

Omni-channel Video Distribution:

Share videos in just one click
Place how-to videos in knowledge bases and help centers
Publish a Video hub with tracking enabled
Host your own Structured Learning Center

Video Analytics:

360-degree video performance dashboard
Learner-based tracking for audience viewing trends
CRM integrations for wholistic video insights

Customer Academy:

In-built Video Authoring software
Course builder to design courses, chapters, lessons, certifications
Quiz builder to generate assessments and quizzes
zero-code Academy builder