RichCall enriches your customer service with live video and advanced web collaboration tools helping you to sell and support remotely.

The typical use cases for RichCall in customer service are:

1.VIDEO SALES Use video chat to interact with your customers on the website, send product photos and docs. Share your mobile camera to show the product live.

VISUAL SUPPORT Your clients can use their mobile camera to show the malfunctioning device to a remote expert. By seeing issues in real time your agents can solve them remotely thus prevent unnecessary onsite visits and reduce product returns.
VIDEO KIOSK Video kiosks allow your experts to provide support on-site without them having to be physically located there. You can also embed RichCall into your existing self-service kiosks.