next4biz CRM
About
Marketing & sales features:
- Integration to legacy systems with data deduplication
- Customer’s digital footprint monitoring
- Dynamic segmentation, KPI and scorecard management
- Rule-based marketing & sales automation
- Opportunity and task management
Customer service management features:
- Omnichannel communication
- AI powered complaint categorization
- User interface and agent script design for categories
- End-to-end complaint management with workflows
- Knowledge base and self service
Next4biz CRM is a no-code solution bringing less IT dependency and more agility for sales & service teams.
Next4biz CRM can be 2-way integrated with other systems.
Next4biz CRM is compliant with GDPR, CCPA, KVKK.