Desk AI is a video-based customer engagement widget for small to medium-sized field service businesses like Pest Control, Junk Removal, HVAC, Pool Service, House Cleaning, Appliance Repair, and Plumbing. Desk AI offers live video chat, video support tickets where you can review your customer's request in real time, full audio transcription of all video support tickets as well as live video chats are recorded automatically. Integrates with most field service management software platforms and many CRM's.